Using a promotional code

Where to enter a code, and what to do when one is refused.

Settings → Billing → Have a promotional code? Enter it there and the panel will tell you exactly what it bought — how long it lasts and when a paid subscription would start.

BEACHFRIEND
Apply code
Code applied — your first 3 months are free. Billing starts June 1, 2026.
Entering a code. The panel tells you exactly what it bought before anything is charged.

If it's refused

  • Check for typos — codes are exact.
  • Some codes are first-team-only, so they won't apply to a second team on the same account.
  • Some expire.

The message will say which of these it is. If it doesn't make sense, get in touch with the code and your team name.

A code covering the full price still asks for a card if it expires later, so the subscription can continue when the discount ends. A code that never expires doesn't ask for a card.

Didn't answer it? Get in touch.